Plus Financial Group Limited t/a Plus Protect understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site;
“Our Site” means this website, www.plusprotect.co.uk;
“UK and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and
“We/Us/Our” means Plus Financial Group Limited t/a Plus Protect, a limited company registered in England under 08365578, whose registered address is 1 Whateley Hall Close, Knowle, Solihull, West Midlands, B93 9NL. –
- Information About Us
2.1 Our Site, www.plusprotect.co.uk, is owned and operated by Plus Financial Group Limited t/a Plus Protect, a limited company registered in England under 08365578, whose registered address is 1 Whateley Hall Close, Knowle, Solihull, West Midlands, B93 9NL.
- Scope – What Does This Policy Cover?
- What Data Do We Collect?
4.2 business/company name
4.3 contact information such as email addresses and telephone numbers
4.4 IP address (automatically collected);
4.5 web browser type and version (automatically collected);
4.6 operating system (automatically collected);
4.7 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);
- How Do We Use Your Data?
5.1 All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details
on security see section 6, below.
5.2 We use your data to provide the best possible [products and] services to you. This includes:
5.2.1 Providing and managing your access to Our Site;
5.2.2 Supplying our services to you;
5.2.3 Responding to communications from you;
5.2.4 Supplying you with email newsletters that you have subscribed to
5.2.5 Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user
5.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
- How and Where Do We Store Your Data?
6.1 We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.
6.2 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
6.3 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
- Do We Share Your Data?
7.1 We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
7.2 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
7.3 In certain circumstances We may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings, where we are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
- What Happens If Our Business Changes Hands?
8.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. When contacted you will not, however, be given the choice to have your data deleted or withheld from the new owner or controller.
- How Can You Control Your Data?
9.1 When you submit information via Our Site, you may be given options to restrict our use of your data. In particular, We aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails
9.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
9.3 Once your data is submitting and you have opted-in to receiving communications your details will be added to a CRM system hosted within the European Union.
- Your Right to Withhold Information
10.1 You may access certain areas of our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by us simply get in touch by emailing email@example.com
- What Cookies Do We Use and What For?
12.2 All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law.
12.3 Before [any] Cookies are placed on your computer or device, [subject to section 12.4] AND/OR [section 12.7], you will be shown a cookie pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow only first party Cookies and block third party Cookies.]
12.4 [Certain features of Our Site depend on Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 12.5. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your internet browser’s settings as detailed below in section 12.9, but please be aware that Our Site may not work as intended if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.]
12.5 The following first party Cookies may be placed on your computer or device:
Analytics Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘__ga’ cookie. Yes
Processes Process cookies help make the website work and deliver services that the website visitor expects, like navigating around web pages or accessing secure areas of the website. Without these cookies, the website cannot function properly. Yes
Preferences These cookies allow our websites to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. Yes
Security We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorised parties. Yes
12.6 Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. This, in turn, enables Us to improve Our Site and the [products and] services offered through it. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
12.7 The analytics service(s) used by Our Site use(s) Cookies to gather the required information. [Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. You may remove these Cookies and prevent future use of them by following the steps set out below in section 12.9.]
12.8 The analytics service(s) used by this Website use(s) the following Cookies:
Name of Cookie
ASP.NET_SessionId When you enter the site Session Remembers which browser version you are using and certain choices you make so you do not have to repeat your choices on each page.
RadTextInput When you submit a form Persistent Variations of this cookie store data from forms you complete & submit so you don’t have to enter it again
_ga When you enter the site Session Used to distinguish users.
12.9 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
12.10 You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
12.11 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.]
- Contacting Us
Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).